Returns
Return policy & guidance
We want you to love your order. If something is not quite right, you can return your items within the time windows below depending on your location.
Returns apply only to unworn, unwashed items with original tags and packaging.
The return window always starts from the delivery date shown in your shipment tracking.
For orders delivered within our local delivery area.
Local customers can request a return within 2 days after the order has been delivered. After this period, we can no longer accept the return.
- Count the 2 days starting from the day your package is marked as delivered.
- Items must be in their original condition, with tags and packaging.
- Use your shipping page tracking to confirm the exact delivery date.
For international orders shipped outside our local area.
Worldwide customers can request a return within 7 days after the order has been delivered. This longer window allows for international transit and customs.
- The 7‑day period starts from the confirmed delivery date in your tracking.
- Return shipping costs and customs fees may apply depending on your country.
- Items must arrive back to us in original, re‑sellable condition.
How to request a return
To start a return, contact our support team with your order number and the item(s) you wish to return. We’ll guide you through the steps and share the closest drop‑off or pickup option available for your area.